I have a little time before work, so I'll get to those Starbucks/Seattle's Best responses. I filled out one of those 'let us hear from you' cards for Starbucks. What I said, basically, was I like their lattes just fine, but that I like to bring my laptop to coffee shops that offer free wi-fi. Why should I go to Starbucks and pay? They sent me a e-mail explaining I could go to www.starbucks.com/wifi, register, agree to receive 4 e-mails a year from AT&T, and use a Starbucks card at least once a month to be able to use free wi-fi for up to 2 hours a day, every day. There you go. Last I had checked, you needed to have a T-Mobile wi-fi account to use the Starbucks wi-fi. So, that was a pleasant surprise. Next I mailed in one of those comment cards to Seattle's Best, the cafe in the Border's I frequent. Also owned by Starbucks. This time it was to write about the outstanding service by the new cafe manager. I received a letter from guest relations thanking me for contacting them, along with a coupon for a free beverage. Now wasn't that nice? Dell, on the other hand, never contacted me after the certified letters I sent them. That was the surprise.

Emily sent a bunch of pictures from Costa Rica. Here she is during the jungle tour. What a great experience she's having. Lucky girl!