New clients

Thought I'd share a few things from my day at work yesterday. I had two new clients on the books. You never know what that new person will be like. I wonder how many new clients think about what it's like for us? They're probably nervous. We can be too, but we have to act utterly cool and in charge. We have to be great conversationalists and have the ability to put our clients at ease. It's a skill that comes pretty easy to me, though I'm often uneasy before I actually set eyes on the new client. I like nothing better than to see that my new client has curly hair because there's an instant bond; and instant ease. Most of my new clients are curly, but by no means all of them. So yesterday...my first new client has smooth hair. Probably in her late 50's. Skin so white it's practically translucent...you can see the underlying blue of her blood. She was quiet and soft spoken. And she passed me a printed list with her full name at the top and at least 15 bullet-points outlining how she wanted her hair cut. Yes, you heard me right. Fortunately, she came to the right person, because I'm very good at following directions. But, can you imagine??? (BTW, I have another client with a printed list that she hands me every time she comes in.) She had 3 pictures too. I found the whole thing to be kinda humorous, but others might have been irritated. I colored her hair first, including adding some highlights--a first for her. The color came out perfect, considering it had been 18 weeks since she'd last had it done. That's a lot of roots! It turned out that her hair was very curly. I asked if I could dry it curly first, so she could see what it looked like, then wet it down again and dry it straight, since we had the time. She declined. She's a curly girl in denial. She loved her new color and new hairstyle and booked her next appointment before she left. Yeah! My other new client was curly-haired. She was in her 20's and met me with a very strong handshake. She had just gotten engaged last weekend and we spent the entire time talking all things wedding. She booked her next appointment too.

And that's a little slice of life from my day at work.