Possible great news update!

I just got a call from Banktec, the company that does Dell's installation. Somehow, the service tech has my parts and asked if he could come to the salon today at 2:00 to install them. The parts were ordered yesterday! This is the same tech who's worked on my computer in the past and always did a great job, not the one who was a constant no show. I have my hopes up! I thought of leaving for work early today, but decided to watch my show (next post) and leave on time. If I hadn't been here, I wouldn't have gotten the call, and my laptop would have been at home. The only problem will be can he test the internet connection? I'm willing to take a chance. I"m feeling happy.